Jake Hyland

Review of Paragon Sports

Thieving frauds. When you're unsure about buying s...

Thieving frauds. When you're unsure about buying something they sell you on their incredible returns policy to convince you it's safe to buy something you're unsure about. Then they refuse to honor it when you try to.

After 3 or 4 employees give you identical rehearsed speeches they're clearly used to giving since this is clearly a long running scam, the manager comes downd to give you ultimatums. You can have store credit to spend at the same dump that's mugging you or leave. The one I got was a real piece of work. And so smug you can tell it's their favorite part of the job. Again, totally unsurprised and unrepentant. Because this is not some one-time anomaly, it's company policy.

I've worked in customer service myself so I'm never bothered when retail employees aren't bubbly rays of sunshine I get it but this wasn't that. These <colorful language> very obviously enjoy taking customers for a ride and are too experienced doing it.

Not done with these cons by any means. I'll see them in small claims as soon as I read up on how to file.