Very good customer service. They gave us a good de...

Very good customer service. They gave us a good deal and did not pressure us to buy. We even left in the middle of the deal to get lunch and they said the deal would be waiting for us if we wanted to come back. They did point out a couple of nicks and scratches on the bike after we made the purchase but they were not very big and can't be easily spotted. They put on a brand new rear tire and a new battery before we took off which was much appreciated. I took the bike home and found that the tool kit the bike comes with was missing. It was a bit of a disappointment but I figured they forgot to put it back after they replaced the battery

Over all a very friendly bunch of guys to buy a bike from. Unlike other dealerships like Shawnee Cycle plaza, They were very respectful of our offers and took us seriously. Shawnee Cycle plaza tried to pressure me to buy and the sales representative was very rude. Customer service at Freedom Cycles is a 100 times better.

I don't know about parts service but I would highly recommend that you buy from Freedom Cycles if you're looking for bikes.