I had no choice but to choose one star but should ...

I had no choice but to choose one star but should be zero! Several things were broken and several stolen... making an insurance claim is impossible because it is a joke. They make you do everything online and it's a ridiculous site not user friendly at all! That's by design so you won't make a claim! A collage picture of my grandchildren was broken and then the glass was thrown in the middle of my landscape bushes to hide!!!! Alcohol was stolen which they are not supposed to pack in the first place and also an iPod was stolen. Terrible service!!! Don't use