I am customer over 20 years at Vistek and never ha...

I am customer over 20 years at Vistek and never had experience like tonight. I came to pick up a product and cf customer representative told mect ok walk around 5 min while she find where is my order. I came back and she send me again now 10 min!
When I asked her to call me on phone she says just come back!
I never had such a rude behaviour from people there, 98% of them are nice and polite and this is not about them!