Contractor came to clean my airducts yesterday tra...

Contractor came to clean my airducts yesterday track mud through my apartment its on my carpet they didn't put the screen in correctly back in my window now I'm being told i have to pay for my carpet to be cleaned they won't come put the screen back my window in because its an emergency they don't care about the tenants they make sure they get this 1075 from me every month Henderson and Webb is the worst