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Been a customer for 8 plus years. Decent service a...

Been a customer for 8 plus years. Decent service at first, when they where the only option. They are now oversubscribed with an outdated network. Where their competitors won't add unless they have the capacity, Ptera keeps adding customers but current customers can't even upgrade their service. They are finally saying that they are upgrading their equipment, but given their past performance, I won't hold my breath. In fact they did notify that there would be maintenance on Monday and Wednesday of this week, but today is Tuesday.....We have rarely gotten the speeds we pay for and usually it's about half. It may be ok for streaming, but not when your job requires a stable connection. Heard an ad on the radio for Ptera and didn't know if I should laugh or cry. How about taking care of your current customers first before you advertise.

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