TOMMIE PHIPPS

Review of Audie L. Murphy VA Medical Cen...

I have been in this VA medical system for 11 years...

I have been in this VA medical system for 11 years and it is by far the best I've ever had care from. No system run by imperfect humans is ever going to be perfect and neither has everything I experienced here been perfect, but overall it is been more than adequate in meeting my needs in a timely manner. The staff is over-worked and under paid and under appreciated, yet I have mostly encountered very pleasant helpful service from everyone on all levels of care and administration. Consistent care at any medical facility requires a pro-active attitude by the patient; this is especially true in any VA system. As patients, we must educate ourselves about how the system works, what are our rights and responsibilities then practice them and reach out to those who can help us when we have a problem. Sitting around complaining does nothing to improve our quality of care or the system. The staff is always thanking me for my service, but I thank them for their's to me and my fellow veterans. For without their sacrificial care (they could chose to work elsewhere for better pay), what would we do? Keep up your great work, ALMH! We need you!