Senior Adult Abuse.....my mother purchased a mattr...

Senior Adult Abuse.....my mother purchased a mattress in 2017. It was very expensive. She paid for it with a credit card with no interest as long as she made the payments on time, which she did. The sales person Carlos Ramos, who is now a manager at the Sanford store told her that at her death the account would be paid off. My husband was with her and he heard the whole thing. She said why not. So she made the purchase. At her death I called Synchrony Bank and told them all of this. They put me on hold and looked it up and came back and said the account would be closed. I asked if they needed a copy of her death certificate. They said they did not it was a part of public records. I never received anything else in the mail on this account. Five months later and DCM which is Synchrony Bank collection company filed a claim against my Mom's estate. I have spent 2 days calling everyone from all parties. They don't care and no one is taking any responsibility. It is just so wrong for a salesperson to tell especially a senior adult this to make a sale and it all be a lie. It is also wrong for a store to allow this to take place. On top of that by talking to Synchrony Bank they get these calls all the time. It's wrong for a credit card company to know that people are being mislead and not do anything to stop it. Well my last purchase from Ashley Stores and I assume I need to go cancel some credit cards.