Disaster of a hotel. Should be shut down. We were ...

Disaster of a hotel. Should be shut down. We were here for a conference for 3 days. Rooms were not available on time, and many colleagues had to wait for an hour or more after 3pm! The hotel is in shambles - air-conditioning in the conference room did not work for all 3 days and they did nothing to alleviate the heat and intense discomfort we felt. Washrooms for gents and ladies had non-functional basins, roof was leaking, etc. Rooms were not cleaned properly. We had a nasty stain in our bathroom pot, food from earlier guests on the floor, plug points not working, no bubble bath or finger nail cutter. Maybe if it was one off, it may have been passed off as a mistake, but to have this happen to over 20-30 guests in our group!! All this in the top of the line hotel. Apologies were hard to come by too. Truly a disaster and definitely needs a lot of work.