Fiona McLuckie

Review of City Refrigeration Edinburgh L...

Booked a cab well in advance to take me home from ...

Booked a cab well in advance to take me home from ceilidh just after midnight Hogmanay. City Cabs phoned to cancel the booking 3 days before the event saying George Street would be closed. They would not arrange nearby venue for pick up 'in case you change your plans'. Friends booked in advance with a rival firm who are not taking new bookings - but at least they are honouring their existing ones and have arranged pick up from street nearby. Had City Cabs not cancelled at the last minute I would have had a chance to book with another firm in time. I am now likely to be stranded in the city centre waiting ages for a taxi home. Particularly affronted by the suggestion that I might 'change my plans'.