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Missy Danforth

3 years ago

Do not stay at this hotel.

Do not stay at this hotel.

We stayed here on November 12th when all of the hotels near Radford University were booked due to a VA Tech Football Game.

Upon entering the room, the first thing I noticed was that the curtains were ripped and you can see directly into the room - see photo. I had to move a chair in front the of the window for privacy.

The room was not clean. The bathroom door had urine stains on the back of it, the tub, walls, and floor were also very dirty - see photos.

The room had two chairs. One was broken and the other was badly stained - neither could be used - see photo.

The fire alarm was broken and hanging off the wall. Not operational!

I sent an email to the hotel with photos and was told they could only give me a 50% refund! I've since contacted Choice Hotels and am waiting to hear back. Very disappointed.

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