Suradee Thongkiattikul

Review of Massanutten Resort

Went for a mini getaway with my partner because he...

Went for a mini getaway with my partner because he won a promotional stay. The timeshare salesmen (two in particular that we dealt with) were not only aggressive, but extremely disrespectful and condescending even the management team were terrible and got angry we gave them a firm no to signing up. Zero customer service skills and the attitude they gave us made me question how they re even in business. Being angry and defensive towards potential customers says a lot about their business approach and sales tactic. I DO NOT and would NEVER recommend this place to anyone.

The entire establishment looks like it hasn t moved on from the 70s and I half expected to run into the Brady family from that era s sitcom. Everything about this place was underwhelming, not to mention dirty. The supposedly clean towel in the bathroom already had long hair on it and there were flies in our room (and flies in every building there).

The rude, smarmy, arrogant, patronizing, and insulting timeshare salesmen makes it all too easy to say NO to ever coming back.