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Mercedes Crawford

3 years ago

SCAM ALERT! I really wish I had read the reviews b...

SCAM ALERT! I really wish I had read the reviews before deciding on this company. I THOUGHT I could trust such a big name! They have been holding my money hostage for almost a month now, with no service! An employee even went as far as posting pictures of SOMEONE ELSE'S home on MY account with no signature, as a receipt for service at my home! I've wasted a total of 14.5 hours between the no call-no show I experienced, and the wait time on the phone trying to get my money back! Last time, my phone time was over an hour, I was transferred 4 TIMES until the last person asked why I was transferred to their line! This is what they do everytime I call. They lie about the steps they've taken, and scheme to keep your money past that 30 day guarantee. Now, I have to treat ,what I thought was a reputable company, like a rink of criminal thieves. I have to get an attorney and my financial institution involved because they've committed fraud! PATHETIC!

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