Diana Cruz

Review of Exempla St. Josephs

If I could give St Joseph's no stars, I would. I c...

If I could give St Joseph's no stars, I would. I cannot believe this place is even considered somewhat decent by some people. Don't really know what rude action to begin with.
This place offers classes and events you can attend to prior to you ever being admitted to the hospital. Being a first time mom with tons of questions, I went to them hoping to have all my concerns taken care of. I attended a class called Baby Business, which addresses more of the registering, insurance, and billing aspects of the tour. So after all this, I filled everything out and thought, "ok, this should take care of everything ahead of time." I was SO WRONG!
I went in because of an emergency related to my pregnancy and the minute I got to the labor and delivery floor, I knew what a mistake I made. The person at the front desk couldn't find any info on me despite the fact that I had turned everything in weeks in advance. She almost admitted me under a totally different name. So there I was in pain and filling out the exact same stuff I did weeks before. She told me she couldn't find who my OB was or what place I belonged to. Anyways, after 20 minutes or so I was finally admitted to their TRIAGE room and immidiately the nurse I had was very rude. She didn't care at all if I was in pain she didn't even give me a wrist band so when the doctor came in they had no idea who I was. After checking me and all, the rude nurse came back and told me that for some reason I couldn't deliver there. This infuriated me because I had spent week after week coming to this joke of a hospital and their classes and not one of them was able to address this issue with me then?? To top it all off, the doctors never gave me an explination as to what was wrong with me or even a summary of my visit. The nurse and doctors all left before I could even ask a simple question: Am I ok?
The enire staff made me feel unwelcomed and like I didn't matter to say the least. The only good thing about that visit was that it made me realize that I will NOT have my baby there. In the words of another reviewer before me, "I really think I could have better medical attention in a Nazi concentration camp."