I bought a necklace for curbside pick up a s there...

I bought a necklace for curbside pick up a s there wasn t an issue. The knots on the necklace were. If I buy a $400 necklace from Macy s you d think that someone would ve made sure it was knot free.
I live in west Georgia, the Macy s at Arbor Place doesn t carry an excessive about of anything, we have to drive to Cumberland or Town Center or even Perimeter Mall. I expect better from Macy s.