Claire Beuzeboc

Review of Pronovias

Catastrophic !! for a Pronovias boutique which sup...

Catastrophic !! for a Pronovias boutique which supposedly specializes in wedding dresses.
I went 7 times to the PRONOVIAS store in Barcelona for a dress that I picked up in August 2020 to order my dress in September 2018.
I let you see the creation of my dress after trying on the model for which, they had 2 years to prepare it, the alterations and seams are catastrophic despite my 4 more trips whereas for a dress it is 3 times. The seams do not hold besides we can see holes. 2 hours drive to get to the Pronovias Barcelona store I'll let you do the toll and diesel calculations. I made a complaint, the store manager never had the courage to call us to tell me as a professional is it normal to return a dress like this? . I had to deal with the platform at 08 ... who had Barcelona who replied that the dress was made according to the rules of the art? I do not know if he knows the terms of the rules of the Art? A shame for Pronovias. A tip to favor other shops in France which are certainly more professional in sewing than Pronovias Spain. IN ANY CASE I HAD MY DRESS TAKEN BY A COUTURIER IN FRANCE. My mistake and I regret having bought in Barcelona from Pronovias as a brand. I won't do any advertising. Watch the work and judge for yourself ?? Is it professional work? !! A nightmare this dress !! The shame of letting a future bride leave with a dress with flaws and poorly made seams! Run away from Pronovias at all!