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Makenzie Beeman

3 years ago

Me and my husband bought a car from them on August...

Me and my husband bought a car from them on August 26th, 2019 and will never ever buy another from them. Not only did they make my Finace's mom the buyer when she was suppose to be the co-signer the gave me the WRONG warranty. I ask for a warranty that could be canceled in case we changed our minds about wanting it. Than when I went to get the refund for the warranty because I got rid of the car that's when I found out they gave me the wrong one and the guys answer was "I wasn't the one who did that so what do you want me to do" he was suppose to be a manger. They wouldn't give me the refund even tho it was there mistake. Oh well I'll take the loss and never return wish I saw the low reviews before going lesson learned. Terrible customer service and they need people who pay more attention to detail and not mess up important paper work.

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