Worst Movie Experience of my Life. I'm not exagger...

Worst Movie Experience of my Life. I'm not exaggerating either. I arrived at 6:50 p.m. for a movie that starts at 7:45. The line is in the sun and it was hot. Not their fault but the line took 40 minutes!! There were two people working on a weekend evening? Get inside, and everyone is complaining about how hot the lobby was. I wore a sweater because movie theatres are so cold. Not this one. Took that sweater off real quick. We waited another 30 minutes in the popcorn line. We got inside thinking our movie already started. THE MOVIE DIDN'T START COMMERCIAL UNTIL 8:20!!!! Almost 40 MINUTES!! Kids were really upset. And on top of that the inside was soooo hot. I asked an employee if he could turn on the air and about halfway through the movie the air turned on. People were literally clapping. We ordered food and waited 35 minutes and then I went back to the food line and they called our number. I knew it would take forever. I never ever write bad reviews and I've never had an experience quite like this one. But it just kept getting worse and worse and worse. We couldn't even complain because the guest services line had about 30 people in line asking for refunds because of the extremely long lines and hot environment. I'm not lying, it wasn't look warm, it was HOT! It was also so dirty. Absolutely the worst movie experience I have had and just genuinely shocked that they wouldn't have had more people knowing it was a weekend evening.