As a result of the pandemic, and the ensuing break...

As a result of the pandemic, and the ensuing breakdown of the economy, our planned concert was cancelled. Although it seemed inevitable, we held out hope for our concert. Vivid Seats kept us informed as best as could be expected during an impossible situation. They made a generous offer of credit instead of refund, tempting for sure, but we opted for the refund. Even the call to ensure the refund we smoothly, the entire process was better than expected.

Thank you and we really hope to buy tickets through your company very soon!