Please save your money and DO NOT buy from this pl...

Please save your money and DO NOT buy from this place. We got our Venture Sporttrek travel trailer from this place and they were great before they had our money. Once they have your money, the customer service is one of the worst I ve ever dealt with. One of the service techs went over the RV the day we picked it up and pointed out some of the issues it had and opened up a work order for us. Over the next 6 MONTHS, I called and left numerous messages for someone to call back on a status of the parts they ordered for our unit. No one would call me back. Finally, I got through to someone and they didn t even have all the information they needed to complete the order. They said they needed pictures of the issues, I was nice to them, took the pictures and sent them. Called to make sure they got them and they did. Never heard back from them. Called multiple times 6 months later only for them to tell me they were too busy to help me and someone would call beck. Of course to no surprise, never got a call back. So I called and called until I annoyed them enough to talk to me. I find out that my work order was never processed and there were no open work orders for me. This was a manager that is there telling me this. Again, he tells me he has to check on some things and will call me back. Still waiting to hear back from them but I m not holding my breath. Please save your time and money and go somewhere else.