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Ryan Delfino
Review of Naples Nissan

3 years ago

Well I bought Nissan NV 200 back in October of 17...

Well I bought Nissan NV 200 back in October of 17. Within 35 miles the interior door handels broke off and the A/C starting leaking inside the cab. Your service dept has tried to fix the issues over 9 times as of 10/19/18. Unsuccesful on all attempts to fix the problems. On the last attempt to fix the handels the service dept actually tried to glue them back together?!? Handels broke right off in front of management, funny thing is Nissan said they were installing new parts. Manager was dumbfound and blew off the whole situation. Naples Nissan wouldn t even provide me documentation of the services rendered, which is against the law. Now I am left with glue stains on my door panels and broken handles on a brand new vehicle that leaks water. Spoken to every manager at Naples Nissan but no one helps, nothing but excuses and lies. I tried calling, emailing and going down there personally to speak to Mr. Walker the owner but he never bothered to return any of my calls. Don t understand why he speaks such a big game on the radio but doesn t have the courtesy to call back a disgruntled customer. Just another sleezy car dealership.

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