Justin Martin

Review of UC Irvine Health

I have always look up to the staff at UCI Medical ...

I have always look up to the staff at UCI Medical Centers for being outstanding when it comes to patient cares, but it seems like recently, their level of professionalism has fallen off the chart. My Father came into the ER room with a subarachnoid hematomas due to a trauma. She doesn't speak any English. I live 2000 miles away, so I asked my mother to give the phone to one of the nurses at the ER room so I can tell her/him what is my Father's diagnosis. The Nurse flat out refused to speak with me because she doesn't know who I am. This is after I told her of my Father's English barrier and I am his Son. This is common sense folks. While I understand this nurse is busy and has many other patients to take care of, a simple phone call to find out how serious my Father's condition was is the least she could have done. I respect all Doctors at UCI, but their support staff is a joke. If you are looking for medical care, and if you're not injured physically, don't expect the folks at UCI to take you serious because they are too "high-class" for you.