The rental office people are rude. Calling about a...

The rental office people are rude. Calling about a problem they take forever to send maintenance out. Main problem in my building is pests. Lady above me has like 8 or 9 people in a 2 bedroom. Lady across from her has 2kids and 6 pets ( 4 cats 2 dogs) and spraying one apartment in building isnt helping. For some reason carpet in 2nd (my kids room) bedroom is wet. So mildew and mold is growing in there. We're leaving if problem isn't fixed today. My kids are 1and 2 and im currently 7 months pregnant we cant breathe that stuff in. Its dangerous. Also can't have pests crawling on my children. Rent money will be in escrow account till everything is fixed. We pay 850 plus that bill that comes with the rent which is almost 920 most months. We pay too much for the problems we are having. Im calling around to see what i can do legally. My kids get sick, you guys will have to deal with a very pissed of mother of 2 and a half children and it wont be pretty wether its legally or verbally to get these things fixed. Ill go above corporate and call bbb. You only have till 5 to fix problem or im calling in the morning.