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We recently purchased a vehicle from Buy Metro Pre...

We recently purchased a vehicle from Buy Metro Pre Owned. Our experience was alright. We didn't feel pressure to buy anything, and overall our experience was what you should expect from a used car. That all being said, there are a few things I want to point out about our experience that were either misleading, or flat out lies. First one is minor, the vehicle was advertised as having 150K on it, when in fact it had just under 160K on it. More than just a few simple test drives. The second is a bit more serious. The vehicle we bought had an obvious oil leak. I'm a handy person, but by no means a mechanic, and I figured out right away where the leak was coming from. They assured me their "Journeyman Red Seal" mechanic's went to school for this kind of thing and would look at it. They had the vehicle for 3.5 hours, and came back and told us it was a "messy oil change". This was a flat out lie. The entire front of the engine is covered in gooey, sticky, black, burnt oil, in some places 1/4 thick. That leak had been there for awhile. It was no "messy oil change" that made such a mess, yet, their red seal mechanics said for sure thats what the issue was. I got the proper oil cooler gasket for $25 and fixed the leak myself. The third thing is we asked to see the carfax on the vehicle. When the sales person showed it to us he said it had a front end accident claim for $1200, and a $900 insurance "estimate", and just happened to skip over a third accident of to the rear for $3500. A car fax isn't hard to read, in our case the summery section had 3 lines, and the sales person chose to read two of them. Finally we owned the vehicle 16 hours and the (4X4) light, and an air bag light with a ( ! ) came on on the dash, which means service immediately. I can't say with certainty they knew this was an issue, but it does seem highly suspicious to me. Overall, its a used car lot. There may be issues with their vehicles they legitimately do not know about, and some of their vehicles may be in great shape.. My advice is that if you do want to buy something from them, ask lots of questions until you're happy with the answers. Look under the vehicle, pop the hood even if you don't know what you're looking at. Look for leaks, rust etc, and get a Carfax on the vehicle!! As stated, our experience was what I expected from a used car dealer. Wasn't terrible, wasn't great.

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