The room was great. However the service I requeste...

The room was great. However the service I requested when I booked the room was not provided on time. I had booked the indulge package which includes champagne and strawberries and bed in breakfast in the morning. When we checked into the hotel I was told the champagne and strawberries would be in room or up shortly after. After about 30 minutes I had to call down to have it brought up. The next morning I found a charge for the service on my bill which they later removed. Other than perhaps a miscommunication somewhere the stay was great.