Just had a wonderful experience with the owner, st...

Just had a wonderful experience with the owner, staff and one of the decorators this past weekend. I wasn t sure what to expect when I first was told to just email pictures to them on what I wanted and they would email me a quote. I am used to sitting down with a decorator and ironing out all the details in one shot and I had done so previously at the Katy location a few years ago. I decided to go ahead and send them an email With some ideas and pictures anyway. It was for my sons birthday party that was only about a week or so away so really didn t think they would be able to accommodate.

I was very pleasantly surprised to get an email back from the owner (Martin) that very same day with a quote and a Yes! That they could handle making the cake for me with such short notice. The quote was a little out of my price range and they were more than helpful in giving me some suggestions to get the price down a bit without really compromising the design much. I even received a phone call from One of the staff members (Hope) that was super helpful with all my concerns and specifications I requested. I really appreciated the decorator ( Christina ) who called me a few days prior and offered to meet with me to finalize some of the details of the cake and to show me a sketch of what it will look like to be absolutely sure it would be to my liking. I was very impressed with the customer service and very appreciative that they took the time to make sure the cake turned out how I wanted. It was a great experience and my son absolutely loved the cake design. I will be returning for my next custom cake order in a few months.