I don't like to complain online, but I must have s...

I don't like to complain online, but I must have said this.
Visited a park outside Belgium for the first time in thirty years. I was charmed by the fun children's cottage online ... What a disappointment. The bungalow was dirty, the playroom cold and without light, and if you cannot use that space, this bungalow became very tight for four ... Problem reported to the reception next day and they came up with a nice alternative as a solution. Too bad that we had to move everything that far on foot ... Swimming pool nice, shower area and sanitary facilities often very dirty !! Park fine, but smaller than I am used to from the parks in Belgium. I found the staff even less so. Service in restaurants and bars was against their liking, lifeguards weren't exactly friendly or checked on their mobile phone, luckily I can swim;)
Of course it makes it a lot less fun if you can't even put a smile off, especially to my social 5 year old son I thought the reactions were often cool! Too bad for a child-sized stay.
I will choose a Belgian park again next year!