BloodyTimp

Review of Sheraton on the Park

hired a suite for a romantic 40th birthday for my ...

hired a suite for a romantic 40th birthday for my girl. the stay was absolutly lacklustre. they couldnt accomadate any of our requests on either an early check in or late check out. they couldnt get the right room ready on time (3pm in the afternoon check in) the bags were an hour late in getting upto the room and even then i had to call the desk to get them.
the rooms air conditioning was terribly loud.
The only staff member i met who was anything beyond coldly polite was the front door man (very much enjoyed a short chat with him) other than him the rest said not a word extra than needed and made the stay feel cold and efficient rather than a 500 dollar a night room.
the buffet in the morning was average. not bad but for a place like that i expected more.
Add in that i was double charged for the room and was told it would take over a week to get my money back. i was extremely annoyed by the time we left.
It had that feel of they look after their gold club members and forget the rest
All in all i will never stay there again and would not recommend it to anyone.
oh and i posted a negative review on their website which never got posted onto the website tho other reviews after mine was made were posted