Administration Gracia & Company

Review of FINSYNC

FINSYNC has by far been the most unpredictable com...

FINSYNC has by far been the most unpredictable company to work with. I was blatantly lied to by their support staff. They failed to process an important and time-sensitive invoice for our business and claimed they would deposit the funds the next business day. LIES. No deposit came and when I questioned the support staff his response was a further delay of at least 3 business days. The money is TOO LATE. This customer is GONE and will make sure every business contact NEVER touches FinSync. Claiming to be a company with bells and whistles to help with cash flow stabilization and COMPLETELY falling short on a simple processing of an invoice is SO NOT helpful in stabilizing cash flow. This company should be ashamed of their product and ashamed of their ethic. There is no recourse in my situation other than to DEAL with the consequences of a late payment caused by FINSYNC ALONE. We confirmed that there was no user error on our part and we confirmed setting to ensure the invoice receipt was sent to our client. Our client NEVER received the invoice, never received the receipt. THIS COMPANY IS A FAILURE IF I'VE EVER SEEN ONE.