Ciara Helms

Review of The Essence Suites

We stayed in Room 131 on 8/23/20 which was a Supe...

We stayed in Room 131 on 8/23/20 which was a Super Suite. The air conditioner had a weird smell like a faint smell of vinegar, the jacuzzi smelled like sewage/sulfur and the shower smelled of mildew. The disco lights above the bed were faulty. There was also a bottle of apple juice left under the bed. We wanted to leave immediately but we couldn t because we had drove 4 hours to be there and were very tired. Our stay was very uncomfortable due to the smell and uncleanliness during a time like this especially as the pandemic is still going on. We both had headaches from being in the room. Thankfully there was a Walmart near by where we purchased a ton of scented candles, bleach, and Tylenol. We also disinfected everything with spray. This is not how I imagined explaining my surprise proposal or spending a romantic getaway. We will never come back here despite the very nice set up and friendly staff. I really wanted to love this place. It has potential.