It is the first time that I buy with them and I ha...

It is the first time that I buy with them and I have a bad experience.

Although the product catalog is good, the prices are sometimes better than other stores.

My order was delayed due to its weight and / or size (49.8 x 7.3cm)

The product I bought was unfortunately not compatible, please try to contact them to know the exchange or return method and they simply said it cannot be done.

I prefer to pay an extra to Amazon that is more flexible regarding changes or returns.