I received my son's football pictures and it did n...

I received my son's football pictures and it did not have the information it was supposed to have on the back such as stats, height, weight, position, etc. I contacted Vernon Photography and informed them of the mishap anticipating a hassle to get the new pictures of what I ordered. Well I was pleasantly surprised! Trish who returned my call looked into my order, apologized for the mishap and said she would send a new packet of pictures without any hassle and I should receive them within 2 weeks. That is what I call a customer Experience! Kudos Vernon Photography!