This was my first time renting a camera and I had ...

This was my first time renting a camera and I had a number of issues with this place. They didn't tell me over the phone that I had to pick up the camera at 3:30pm so I was waiting around for 3 hours to start the rental when I could have been doing other planning for my wedding that weekend.

Then during part of the ceremony the battery which was at 60% just went to 0% and stopped filming.

I was a few hours late to dropping it off and they charged me a late fee of $75 which was my fault because it was written on the contract. In short, just pay attention to the contract and ask for all of these details over the phone. My wedding was that day and I missed this, but having faulty equipment and charging me extra was not a good experience. I will just buy my own equipment from now on. Thanks Vistek.