J M.I.T Review of Elixir Lounge
The price of admission on website states free whic...
The price of admission on website states free which you end up paying a cover charge. Upon arrvial my online reservation for a table was not updated in their system, but was escorted to a stand up table that was unstable. After purchasing a $100 dollar hooka and 2 drinks, my guest and I were told we have to spend and additional $100 to for a bottle in order to stay at the table we've been escorted to. My mood has changed (badly) once a manager came out to discuss the situation. The demeanor of this individual was threatening and the thought of compensation us for purchasing an item as big a lamp at the cost $100 bottle didn't matter. Being kicked from a table to try and hold a hooka and my drinks was uncomfortable and impossible to enjoy myself. I have spent 30 mins to get to this location and only spent 25 mins there wasting $140.
This place is all about money and no customer service.
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