Rooms beautiful. Peacock Lounge service excellant,...

Rooms beautiful. Peacock Lounge service excellant, food great. Administration gets an F. Made reservations in Jan, never once until our stay in June did they tell us that most amenities were not available including housekeeping. The front desk blamed it on COVID19, which we knew was false, because we had stayed at another hotel in Spokane County the days before. This is not our first stay but will be our last. To charge the price and to not deliver is fraud.