EDIT: The front desk staff was very attentive to o...

EDIT: The front desk staff was very attentive to our concerns and moved us to a different room for Day Two of our three-day stay. The new room is lovely and we really appreciated the quality of the service. Changed my review from 1 to 4 stars. The reality is that you might end up in a crappy room, but they do have some very nice rooms and the staff will do their best to accommodate changes. The rest of the resort is lovely.

ORIGINAL REVIEW: We had heard such great things about the Hyatt Regency Newport Beach and we're really excited to stay there. Boy, were we ever disappointed with our room. It was tiny and very run-down. Nothing like the "luxury" that the marketing purports. Old popcorn ceiling, holes in the walls, dingy carpet, the list goes on. And I'm not usually one to complain, honestly. But add that together with an exorbitant overnight parking fee ($27/night) and it became a totally unacceptable experience.