V

Vikki Hall

4 years ago

Not a great experience, came in for a couples mass...

Not a great experience, came in for a couples massage, arrived early to use their serenity lounge, was asked to sit in a chair and wait. Our Massage therapist retrieved us at promptly 1pm... There is no serenity lounge, there is no locker room, no robes... It is not a SPA , it is a hair salon that happens to do massages in a back room... Husband had his massage done by Cassidy, he really enjoyed it. Mine was done by Gina, it was not great, it was barely good, she did not listen to my wants or needs, so I'm a little confused as to why she even asked... It was like she has a routine, and she can't break from it, she didn't use firm pressure where I asked, and the massage was just not worth it. The charge 15 dollars more per person for a couples massage, which is odd, there is nothing more special about it... Not sure why they advertise things they do not offer. Can't get return call to talk to someone either... Finally spoke to someone and was basically told sorry for your luck , although she did admit they dont even have a serenity lounge as thier website states... again a hair salon with massages in a back room....

Comments:

No comments