245 1st Street Security

Review of Boch Toyota

Do not go there, Those people are very rude and do...

Do not go there, Those people are very rude and don't care about customer satisfaction . Here is the story : My wife traded in her 2014 toyota corolla for a 2015 toyota rav4 . 3 days later the rav4 will not start , i called toyota road side assistance, unfortunately they covered only 3 miles of towing, i paid out of my pocket to get the car towed to the dealer, 3 hours later Wilson called me and said my car is all st it only needed a fuse and i have to pay $ 120. I said Wilson you are joking because i just purchased the car then he said never mind. Next day, my break light went off , that time Louis my service advisor was very kind and quickly resolved the issue. Guess what 16 hours later while i was off from work at 11 pm getting ready to go home, my will not start again . I called Road side assistance again and this time they take the car to boch again . 6 houres later i have been calling all of their numbers to have an update on the repair , no one is available to talk to me . This is so inconvenient and unprofessional , Right now i am still waiting for them to me back after at least 20 voicemail . i have to go school and work i do not what to do . I deeply regret the day i walked in to Boch Toyota in Norwood to buy a vehicle . i will never go there again and i warned you not go there ... It is a real nightmare . Even Bills does not pick up his phone , i left him 2 voicemail . nada nada .