Dmd D

Review of Hotel Pennsylvania

One of my students who speaks basic English booked...

One of my students who speaks basic English booked a room in this hotel, but found out that she had to cancel her trip because of her job. I tried to get them to refund her money 17 days before the reservation and they refused. This is causing her a huge financial hardship and the manager couldn't care less. Now I see why their ratings are so low. Customer service seems non-existent at this hotel. The hotel with no heart.