Anonymous

Review of Excela Health Latrobe

Does coronavirus suddenly make patient rooms small...

Does coronavirus suddenly make patient rooms smaller? Because a nurse just informed my family that our family member cannot have a recliner because the rooms are too small? Therefore she s confined to a bed and permitted to sit on the edge of it. She s over 90, unable to walk alone, and doesnt have much medical sense or understanding of hospital etiquette such as a call bell. This is in a normal pcu room on the 5th floor which I m sure would not be denied a recliner under any other circumstance. Not only are no visitors allowed- but also no sitters are allowed for elderly demented patients but rather a baby monitor and a hardly working dial phone which can t even be heard on. Sound safe? I don t think so. Sound like fair patient care? I don t think so. No one in the hospital is on the same page. Extreme inconsistencies in the emergency room between nurse and the physician extender. Was told registration would be around to the ensure the facesheet would include the proper people to call- never came even after inquiring to the nurse and app on several occasions. Also lots of attitude from the admission nurse on 5th floor. Says she s sick of this shit when asked questions. Not appropriate to speak like that to anyone and I take extreme offense given she said it around my 90 year old grandmother who never curses. I m sick of covid too but you re being paid and employed to be a care giver. Sound caring to you? I don t think so. Waited hours in the emergency room to be transferred to her rule out covid room and all this despite being tested at a different emergency room visit 3 days ago when they ran out of rapid covid tests. Now taking 5 days to be resulted. That s the icing on the cake. If this post is hard to follow-it should be. There isn t a bit of sense this hospital has made. Staff is inattentive and down right ignorant. It s infuriating.