Disappointed in PEERs communication to my school l...

Disappointed in PEERs communication to my school leaver son seeking information regarding an apprenticeship in current covid environment. He contacted Peer at end of school and was told to come back when he got his driver's licence. He was booked into an skills assessment but didn't attend because his impression was he needed to get drivers licence first. Followed up April and told things are on hold but unlikely to be ever considered because of his failure to cancel earlier assessment. Son is already feeling defeated by current employment environment but correspondence and tone of PEERs communication has left him in a more distressed state. Well done Peer!!