Trent Van Genderen

Review of Bob Brown Chevrolet

I went to Bob Brown Used for a vehicle I found onl...

I went to Bob Brown Used for a vehicle I found online. I test drove the vehicle but ultimately decided to wait. It was still for sale at a lower price about 40 days later, so I called the salesman and told him I wanted to purchase. He tried to get me to pay the price listed at my first test drive. Second, I told him I had my own financing but he still called me a couple days later and asked what I needed to do for financing. Third, we finally went in to do the paperwork and he text me to wait for the finance guy when I got there. That guy came out and said I had to see the salesman first. We got through it all and it was time for delivery. Fourth complaint, the infotainment center wasn't working but instead of trying to fix it they told me to just make an appointment at a local dealership whenever I had time. On a 2015 Certified Vehicle. Fifth, today, about six weeks after purchase, the salesman called me and asked what he needed to do to earn my business and get me in a vehicle from Bob Brown. I will not be going back to this dealership.