Alesha Pogue

Review of BACA Pediatrics

Had a horrible experience with everyone at the fac...

Had a horrible experience with everyone at the facility the woman in billing is the rudest ive ever talked to. When my daughter was about to be brought home when she was first born she saw Dr Lancelloti for not even 5 minutes he checked her reflexes and breathing the usual and that was it. Now I'm getting billed for $550!! For a date that my daughter never even saw him she was out of the hospital at this point. Trying to clear it up with the insurance has been difficult due to the woman in billing being so rude and not helpful. Called last night and was told to call back with insurance rep we called back not even 5 minutes later 15 minutes before the office was closed and what a coincidence that the office phone had been changed over to the answering service and no one was answering the phone when the woman tried to transfer the call! Even the insurance rep commented on how rude everyone was towards us. NEVER again going to ephrata well span as long as Baca pediatrics is involved.