Tyson Hiatt

Review of BMW of Murray

Extremely unhappy with the service department. Ali...

Extremely unhappy with the service department. Alisa is hands down the best service advisor for BMW, unfortunately I was unable to have her as my service advisor when bringing my bmw back in. Picking up my vehicle the second time visiting I have more issues with my vehicle then when I dropped it off. After all of the problems with my vehicle I promised myself I would always go to pleasant grove BMW instead of Murray. Murray BMW replaced my transfer case a couple months back, I have been having issues with vibrations. I bring my vehicle to Pleasant Grove BMW today and they tell me Murray BMW installed the transfer case incorrectly and just let me take off with the vehicle with faulty repairs. Please go to BMW Pleasant grove from here on out. It is an extra 30 minute drive for me but we ll worth it!