Terri Z

Review of La Crosse Family Restaurant

We starting eating her about a year ago. We would...

We starting eating her about a year ago. We would go at least twice a week. The wait staff is all very nice and helpful. The food is good for the most part. It's a little on the bland side, but we enjoyed eating here. The problem is with the manager. We came in with 7 people at 4:30 on a Friday night for fish. They did not have a hostess seating people so it they were sitting people who just showed up before the rest of us who were patiently waiting. We waited over 30 minutes during which dozens of tables were seated. When the manager showed up, my husband told him what was going on and that we were on the waiting list, but no one was following it. The man had the nerve to yell at my husband, saying that he always complains. We've never had a reason to complain before so we don't know why he said that. He totally embarrassed us. We won't be returning again. If he didn't work there, we'd come back. I tell people about our experience as often as I can. I can't believe he would treat regulars like that.