Safety is the concern, and the avoided talking abo...

Safety is the concern, and the avoided talking about it. I was calling today as for booking a Grand Canyon picnic trip. Before finalizing the schedule, I asked questions about a crash incident in 2011--and the assistant disrupted the conversation and asked me to talk to public relation department--?? He hung up the call when I told him it was fine and we can confirm the time of the trip. How sketchy! Cf. other reviewers' comments on the safety.