jean-noel duquesne

Review of Shangri La Georgetown,Penang

The hotel is beautiful but the reception staff is ...

The hotel is beautiful but the reception staff is not really friendly. During our stay, the room was not ready a 1pm, a alarms test at 3pm ( and nobody prevent us) and also during the afternoon there was loud music in the room with no possibility to stop it. Finally we ask for wash some clothes and nobody was capable to explain clearly how it's works.