Consistently appalling customer service for me. Us...

Consistently appalling customer service for me. Usually a 15 - 30 minute wait to get through on call centre even at 9.30 oin the morning - website forces you to deal with them via tel call no company address on website to write to them no e-mail address - ticket support took 9 days for a reply which was a bland blow off. Sky took 15 minutes to offer me and process a better deal and package, and answered the phone within 2 minutes been with Plusnet for 5 years and the service has always been this bad. Left due to the poor service.