Ken Reitschky

Review of Netgear

Worst customer service ever. Been trying for days ...

Worst customer service ever. Been trying for days to fix problem with wifi on router. Can barely understand the people. There is never a manager available. Keep getting transferred and put on hold. Finally was able to get return authorization for product but have to pay shipping to send it back when it is still covered under warranty. The US number gets rerouted to overseas which is ridiculous.