Dylon Mcafee

Review of Hyatt Regency Bethesda near Wa...

It s was terrible we stayed for one night the mang...

It s was terrible we stayed for one night the manger lied about the restaurant being closed early when they were just slow and had already started to shut down. A full hour before the time of close on the menu. On top of that the breakfast was horrible and I paid 30extra for it. Terrible service. The manger for the night should not be a manger he lies blames the customer and openly tells me he can t help when he just chose not to. I will never stay at this hotel again and I will always tell everyone I know about this Terrible place and the kind of people they hire to represent there company name. Again horrible service even management and lies and lazy is what u get here so enjoy waisted time, money. Being a mom I don t get time away so for this to happen to me who is a retired vet and my husband is a vet as well this place sucks